If we behave as independent actors, we forget our dependency on each other and our environment. To deliver anything of value, leaders must share what they care about and get the commitment of others to make it happen.

This requires a conversation that can reveal previously hidden concerns and cares from which a new understanding can emerge. It encourages critical thinking that is purpose-driven, open-minded, empathy-based, and solution-focused.

The concept of dialogue is more about connecting mind, consciousness, and thought than about exchanging information.

Knowledge comes from awareness. To be conscious, we notice through our senses and choose the views we want to share. Genuine dialogue can emerge from discussion when we shift our focus from speaking to listening. In conversation, we listen to “think together” without judgement, being defensive or feeling threatened.

William Isaacs refers to reflective dialogue and generative dialogue. Reflective dialogue is a more cooperative and open conversation in which participants seek mutual understanding. This opens the possibility of new ways of seeing and working together. In generative dialogue, we listen for something that we are uncertain about.

“If we are to live in harmony with ourselves and nature, we need to be able to communicate freely in a creative movement in which no one permanently holds onto or otherwise defends his ideas.” – David Bohm.

We can appreciate different perspectives even if we disagree. But we must stay alert and use conversations to find common ground and discover the issues we care most about.