SURPRISES
Surprises point us to think about the conditions that led to an unexpected event. When someone who always arrives on time for meetings, suddenly arrives late, we want to know what was the source of the breakdown. Seen as breakdowns in the normal flow of life can open our mind to the need to think differently and tackle previously unseen challenges. Surprises allow us to embrace uncertainty and wonder about what could lie ahead if new conditions were created. They encourage inquiry and lead to more insightful questions.