What is Ontological Coaching?
“Ontological Coaching is variously described as “the gold standard of coaching” and “profoundly transformational”, Ontological Coaching has developed an enviable global reputation for being at the cutting edge of coaching practice. As a robust and rigorous coaching methodology, Ontological Coaching is a powerful framework for navigating the often uncertain, disruptive, and ambiguous nature of everyday life. These are big claims and, as we know, big claims can be hollow so it is worth outlining the basis for these claims.” Professor Alan Sieler. Ontological Coaching Insitute
Ontological coaching is based on helping a client identify and understand their interpretation of their world they observe their way of being in it. This way of coaching is largely an existential one. It supports coachees as they reflect on who they are and how it determines the way they go about setting goals and assessing them. The approach was developed by Fernando Flores, drawing on the work of Heidegger, Humberto Maturana, John Searle and others.
The client is seen as being shaped by their context. As a result, it is necessary to engage the client in a dynamic and systemic understanding of the world they inhabit.
“Each person’s actions were fully consistent with the interpretations he brought, an interpretation that will persist across time, across events, across circumstances. Our job as coaches will be to understand the client’s structure of interpretation, then in partnership alter this structure so that the actions that follow bring about the intended outcome.” – James Flaherty 1999.
If a client sees the world as dangerous, they are unlikely to take risks that someone else might see as adventurous and exciting and accept the risks without question. Ways of seeing and of interpreting the world are shaped by the stories we tell and the “movies” we see ourselves in. Most of the time, we are blind to them until they are brought to mind.
We live in conversations with others and ourselves. They shape our lives as they help us make sense of what we experience. The conclusions we draw can stay unchallenged until they no longer work for us. We are then open to questioning the facts and exploring alternative ways of observing the world. As a result, we do not see our Way of Being until we become conscious of it. An ontological Coach is someone who can look from the outside-in can help the client see what they cannot see. – to reveal our cognitive blindness. We can say that an ontological coach is that someone.
The Power of the Observer
Ontological coaching challenges assumptions. This helps the client to recognise that what they think of as ‘the truth’ is “their truth” that has been embedded in the brain as a fact. Assumptions are usually revealed in the things we say and in our beliefs and values. But they also have strong emotional and physiological connections.
In addition to listening to the coachee’s concerns and goals, an ontological coach will also be curious about how the coachee is being. You could liken this to paying attention to the music and rhythm of a song, as well as to the lyrics. An ontological coach will observe how the coachee uses language, what emotions are shaping her or his interpretation of the world, how she or he moves through space, all the time facilitating the coachee’s awareness of what she or he was previously blind to. The coach will also be curious about what the coachee may become.
The aim of ontological coaching is to facilitate the transformation of the coachee, generating new possibilities that were previously unavailable or invisible to the coachee, and to allow new learning to emerge. As Julio Olalla and Rafael Echeverria have said: “Ontological coaching is a process aimed at producing a change in a person’s soul, which only happens when we are willing to observe, question and be curious enough to change the self that we are.”
In the work of Newfield Network (the coaching school established by Julio Olalla), we call the coachee’s structure of interpretations the “observer”. As human beings we take action, which produces results. Normally, when we don’t like the results we produce, we look at the actions we take and try to change them – we might do more, we might do less, or we might try a new action. But, if we do not look at the observer that we are, if we do not question our structural interpretations, then we are likely to simply produce more of the same. We also say that this observer occurs in three domains, language, emotions and body.
Three domains
By language we mean the stories we have learned about life, the narratives in which we live, the values we have for example, “the world is dangerous”, “it’s important to be independent”, “you can trust people to be helpful”, “money is hard to come by”, etc. We learn and absorb these from the world around us and they become part of who we are.
In the context of ontological coaching, we use emotions to mean that which pre- disposes us to act. In our approach, we are concerned with emotions in the philosophical sense – how emotions shape our way of being or our capacity for action. For example, if I am resentful I will act differently than if I am grateful. If I am sad, I will have a different pre-disposition for action than if I am angry or joyful, etc.
By body, we mean the way we move through space. For example, some people move through space quickly and efficiently, which results in them getting things done on time, however, they might be less available for connection. Others might move more slowly, take their time, and be available to connect with others but they might not get things done, or they might lose focus on the task because they prioritise relationship. It’s important to note that neither of these two examples (and there are many other polarities we could explore) is ‘good’ or ‘bad’ rather they lend themselves to certain outcomes. Again, these ways of moving through space are learned. We can observe this when we look at how people from different cultures move and interact physically with the world and others, as any trip to an international airport will reveal.
We learn in all three domains. We learn stories and narratives about the world from our families, from the culture around us, etc., but we also learn emotions and how to move through space. We can say that all of this learning, happening throughout our lives, forms the “structure of interpretation” described by Flaherty above.
Narratives
To return to the previous example of the individual who sees the world as dangerous, we might perceive that, in terms of language, he might have certain narratives about the world that he learned from life – perhaps he grew up in a conflict zone, or there was a lot of anger at home, or he might have been told that ‘you can’t trust people’ or ‘life is hard’. Maybe he grew up in a family with violence and learned to hold back and lie low to avoid being seen in order to stay safe. Now, if we watch him move, we might notice that he is hesitant, holding himself back when he meets a group of people, for example, or looking around nervously when he ventures an opinion. In the emotional domain, he might be fearful or timid, or anxious – maybe there was a lot of fear at home, or in the culture at the time. All three domains together produce a coherent picture of someone who is unlikely to take much risk in life, and will tend to hold himself back. The individual may have become successful at feeling ‘safe’, but, from another perspective, he could also be seen as missing out on numerous opportunities and possibilities.
The coach’s role is to help the coachee to uncover her or his structural interpretations and how these structures have shaped them and then to open new territories for learning that were previously unavailable or invisible to the coachee – or as Flaherty puts it to alter that structure, in partnership with the coachee, in order to produce new results.
Lightness and curiosity
This requires a mood of lightness and of curiosity in the coach. A coach needs to be curious about the self in front of us – what stories have they learned, what interpretations do they live in, how have they been shaped by their lives? This requires the coach to leave behind all assessments and judgements about how a coachee should behave, or about the right mental attitude to have, and simply to be willing to find out how the coachee got to be the human being that presents itself in the coaching session. It also requires a particular mood in the coachee, which is a willingness to take a look – to be open to questioning ways of being that they have hitherto taken for granted.
Transforming the self
Having raised awareness, the coach works with the coachee to identify new ways of being – almost literally how to build a new structure to go beyond the old learned self and to discover new ways of being that were unavailable to the “old self”. Another way to see this is that, having realised that who we think we are is largely a function of what we have learned, we can now embrace the possibility of learning something new that we literally learn to be a new self by the practices that emerge out of ontological coaching conversations.
When the coachee transforms at the level of the soul, the actions taken might be very similar, but because the being that takes those actions is different, she or he might produce totally different results. As Proust puts it: “The real journey of discovery consists not in seeking new landscapes, but in having new eyes.”
References and further reading
Flaherty, J (1999): Coaching – Evoking Excellence in Others
Strozzi Heckler, R (1997): The Anatomy of Change – A Way to Move Through Life’s Transitions
Maturana, H R and Varela, F J (1992): The Tree of Knowledge: The Biological Roots of Human Understanding
Winograd, T and Flores F (1987): Understanding Computers and Cognition: A New
Foundation for DesignFlores, F (2013): Conversations for Action and Collected Essays – Instilling a
Culture of Commitment in Working Relationships
Hall, L (2013): Mindful Coaching: How Mindfulness can Transform Coaching Practice
Silsbee, D (2008): Presence-Based Coaching: Cultivating Self-Generating Leaders Through Mind, Body and Heart