CONTROL AND INFLUENCE
Align your actions to what you know about
Steve Trivett
14 April 2020
Models and Methods

This model helps you generate a useful perspective on how to address the challenges of creating a better future and where to put your energy to achieve better results. You can create this perspective by defining three areas of life – what you can control, can influence and what concerns that at you are ignorant of.
FIELD OF CONTROL – There are things you know that you have some control over.
FIELD OF INFLUENCE – There are things you think you know that other people don’t.
FIELD OF CONCERN – There are things that you don’t know that concern you.
As you can see from the diagram, the ‘Circle of Concern’ represents everything that could matter to you but you are ignorant of Things that others know and control beyond your influence.
For example, employees may have concerns about a colleague or their manager, but don’t know what is causing it and can do little to influence it.
But you can change the things you control, which is how talk and listen to your colleagues and respond to your boss. You have control of what you choose to do to make something happen as a result of your concerns regardless of any agreement you have with others.
You have a choice to be curious and find out from others what you don’t know to become more aware of what’s happening to relieve your concerns. Ask:
What do you know as a fact that can be verified or seen from a different perspective?
What do you sense is true but not supported by the data?
What do you wonder about that you don’t know?
What is unknowable but being inferred?
What can you do to test your assumptions and reasoning that connect the data you had that lead to your conclusions?

